Flight delays and cancellations are the most frequent problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the conditions under which passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about Regulation EU261 and when you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from Cologne Bonn Airport on flights operated by EU-based airlines have specific rights in case of significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
Cologne Bonn Airport Flight Delay Compensation
Passengers experiencing flight delays at Cologne Bonn Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.
Cologne Bonn Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Cologne Bonn Airport, under EU 261/2004, passengers can receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can refer to the table below to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations due to extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Cologne Bonn Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Cologne Bonn Airport to anywhere | Yes | Yes |
| Arrivals at Cologne Bonn Airport from inside the EU | Yes | No |
| Arrivals at Cologne Bonn Airport from outside the EU | Yes | No |
How to Claim Compensation from Cologne Bonn Airport
Flight disruptions often occur due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you encounter a flight disruption at Cologne Bonn Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, take the following steps:
- Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
08.07.202506:25 | DHL Air 7922 | Cologne/bonn (CGN) Malta International (MLA) | Delayed | Claim Refund |
08.07.202504:32 | UPS Airlines 10 | Cologne/bonn (CGN) () | Delayed | Claim Refund |
08.07.202503:10 | DHL Air 5302 | Cologne/bonn (CGN) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
08.07.202501:50 | AJet 92 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
07.07.202521:15 | UPS Airlines 214 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
07.07.202521:00 | Ryanair 5205 | Cologne/bonn (CGN) Malta International (MLA) | Delayed | Claim Refund |
07.07.202520:26 | UPS Airlines 2 | Cologne/bonn (CGN) Hong Kong International (HKG) | Delayed | Claim Refund |
07.07.202513:20 | Pegasus 1012 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
07.07.202512:15 | AJet 90 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
07.07.202511:00 | Germany – Air Force 139 | Cologne/bonn (CGN) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
07.07.202506:25 | Eurowings 2 | Cologne/bonn (CGN) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
07.07.202506:10 | SunExpress 903 | Cologne/bonn (CGN) Adnan Menderes Airport (IZM) | Delayed | Claim Refund |
07.07.202504:53 | UPS Airlines 202 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
07.07.202504:20 | Star Air 6228 | Cologne/bonn (CGN) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
07.07.202503:40 | Corendon Air 1013 | Cologne/bonn (CGN) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
07.07.202503:25 | UPS Airlines 248 | Cologne/bonn (CGN) Dublin International (DUB) | Delayed | Claim Refund |
07.07.202502:13 | UPS Airlines 24 | Cologne/bonn (CGN) () | Delayed | Claim Refund |
06.07.202518:10 | Eurowings 788 | Cologne/bonn (CGN) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
06.07.202517:55 | Eurowings 8 | Cologne/bonn (CGN) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202515:55 | Eurowings 6 | Cologne/bonn (CGN) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
06.07.202511:30 | Airlink 37 | Cologne/bonn (CGN) Rijeka (RJK) | Delayed | Claim Refund |
06.07.202510:40 | Eurowings 658 | Cologne/bonn (CGN) Kos Island International Airport (KGS) | Delayed | Claim Refund |
06.07.202510:40 | Aegean Airlines 3915 | Cologne/bonn (CGN) Kos Island International Airport (KGS) | Delayed | Claim Refund |
06.07.202506:15 | Cargo Air 1906 | Cologne/bonn (CGN) Ben Gurion International (TLV) | Delayed | Claim Refund |
06.07.202504:07 | UPS Airlines 276 | Cologne/bonn (CGN) Indira Gandhi International (DEL) | Delayed | Claim Refund |
05.07.202512:15 | Turkish Airlines 90 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
05.07.202506:10 | Cargo Air 1906 | Cologne/bonn (CGN) Ben Gurion International (TLV) | Delayed | Claim Refund |
05.07.202501:20 | UPS Airlines 214 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
04.07.202523:50 | UR Airlines 436 | Cologne/bonn (CGN) Erbil International (irbil Northwest) (EBL) | Delayed | Claim Refund |
04.07.202519:40 | UPS Airlines 224 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
04.07.202519:30 | Cargo Air 5302 | Cologne/bonn (CGN) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
04.07.202519:00 | UPS Airlines 6204 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
04.07.202518:40 | SWISS 4431 | Cologne/bonn (CGN) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202518:40 | Eurowings 768 | Cologne/bonn (CGN) Zurich (ZRH) | Delayed | Claim Refund |
04.07.202516:40 | Eurowings 8 | Cologne/bonn (CGN) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
04.07.202515:15 | Eurowings 8059 | Cologne/bonn (CGN) Berlin Brandenburg Airport (BER) | cancelled | Claim Refund |
04.07.202511:00 | Germany – Air Force 721 | Cologne/bonn (CGN) Goose Bay (YYR) | Delayed | Claim Refund |
04.07.202508:15 | Pegasus 1016 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
04.07.202507:10 | Eurowings 110 | Cologne/bonn (CGN) Bourgas (BOJ) | Delayed | Claim Refund |
04.07.202504:50 | DHL Air | Cologne/bonn (CGN) Euroairport France (EAP) | Delayed | Claim Refund |
04.07.202504:44 | UPS Airlines 28 | Cologne/bonn (CGN) () | Delayed | Claim Refund |
04.07.202504:35 | SmartLynx Airlines 1820 | Cologne/bonn (CGN) St Jacques (RNS) | Delayed | Claim Refund |
04.07.202501:55 | AJet 92 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
04.07.202500:50 | Pegasus 7012 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
03.07.202519:40 | UPS Airlines 224 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
03.07.202519:15 | UPS Airlines 202 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
03.07.202518:10 | Eurowings 8 | Cologne/bonn (CGN) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
03.07.202515:00 | LEAV Aviation 6007 | Cologne/bonn (CGN) International Airport Chisinau (KIV) | Delayed | Claim Refund |
03.07.202512:00 | Ryanair 9973 | Cologne/bonn (CGN) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
03.07.202508:30 | UPS Airlines 216 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
03.07.202505:30 | Eurowings 6901 | Cologne/bonn (CGN) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
03.07.202504:32 | UPS Airlines 10 | Cologne/bonn (CGN) () | Delayed | Claim Refund |
03.07.202504:00 | Star Air 248 | Cologne/bonn (CGN) Dublin International (DUB) | Delayed | Claim Refund |
03.07.202500:00 | empty | Cologne/bonn (CGN) Brussels Airport (BRU) | Delayed | Claim Refund |
02.07.202523:00 | Eurowings 382 | Cologne/bonn (CGN) Carthage (TUN) | Delayed | Claim Refund |
02.07.202518:40 | SWISS 4431 | Cologne/bonn (CGN) Zurich (ZRH) | cancelled | Claim Refund |
02.07.202518:40 | Eurowings 768 | Cologne/bonn (CGN) Zurich (ZRH) | cancelled | Claim Refund |
02.07.202518:10 | Eurowings 788 | Cologne/bonn (CGN) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
02.07.202518:00 | Ryanair 2353 | Cologne/bonn (CGN) Stansted (LON) | Delayed | Claim Refund |
02.07.202518:00 | Aegean Airlines 3923 | Cologne/bonn (CGN) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
02.07.202518:00 | Eurowings 676 | Cologne/bonn (CGN) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
02.07.202517:55 | Lufthansa 1983 | Cologne/bonn (CGN) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
02.07.202517:40 | Austrian 8918 | Cologne/bonn (CGN) Vienna International (VIE) | Delayed | Claim Refund |
02.07.202517:40 | Eurowings 756 | Cologne/bonn (CGN) Vienna International (VIE) | Delayed | Claim Refund |
02.07.202516:25 | Eurowings 646 | Cologne/bonn (CGN) Faro (FAO) | Delayed | Claim Refund |
02.07.202515:50 | Eurowings 110 | Cologne/bonn (CGN) Bourgas (BOJ) | Delayed | Claim Refund |
02.07.202514:50 | Corendon Air 1009 | Cologne/bonn (CGN) Erkilet International Airport (ASR) | Delayed | Claim Refund |
02.07.202514:20 | NetJets Aviation | Cologne/bonn (CGN) Schiphol (AMS) | Delayed | Claim Refund |
02.07.202513:25 | Ryanair 5532 | Cologne/bonn (CGN) Bergamo – Orio al Serio (MIL) | Delayed | Claim Refund |
02.07.202512:55 | United Airlines 8917 | Cologne/bonn (CGN) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
02.07.202512:55 | EgyptAir 9017 | Cologne/bonn (CGN) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
02.07.202512:55 | Air China LTD 6130 | Cologne/bonn (CGN) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
02.07.202512:55 | Air Canada 9386 | Cologne/bonn (CGN) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
02.07.202512:55 | Lufthansa 1977 | Cologne/bonn (CGN) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
02.07.202512:40 | Eurowings 362 | Cologne/bonn (CGN) Edinburgh (EDI) | Delayed | Claim Refund |
02.07.202512:10 | Eurowings 586 | Cologne/bonn (CGN) Son Sant Joan Airport (PMI) | Delayed | Claim Refund |
02.07.202512:00 | Ryanair 1355 | Cologne/bonn (CGN) Alicante El Altet (ALC) | Delayed | Claim Refund |
02.07.202511:55 | Eurowings 858 | Cologne/bonn (CGN) Alicante El Altet (ALC) | Delayed | Claim Refund |
02.07.202511:35 | Eurowings 584 | Cologne/bonn (CGN) Son Sant Joan Airport (PMI) | Delayed | Claim Refund |
02.07.202511:30 | UR Airlines 436 | Cologne/bonn (CGN) Erbil International (irbil Northwest) (EBL) | cancelled | Claim Refund |
02.07.202511:00 | Eurowings 424 | Cologne/bonn (CGN) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
02.07.202510:10 | Eurowings 602 | Cologne/bonn (CGN) Lisbon Portela (LIS) | Delayed | Claim Refund |
02.07.202510:00 | Germany – Air Force 726 | Cologne/bonn (CGN) Halifax International (YHZ) | Delayed | Claim Refund |
02.07.202509:45 | Eurowings 844 | Cologne/bonn (CGN) Costa Smeralda (OLB) | Delayed | Claim Refund |
02.07.202509:00 | Quick Air Jet Charter 300 | Cologne/bonn (CGN) Humberside International (HUY) | Delayed | Claim Refund |
02.07.202508:30 | UPS Airlines 216 | Cologne/bonn (CGN) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
02.07.202507:45 | Pegasus 1016 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
02.07.202504:45 | LEAV Aviation 9022 | Cologne/bonn (CGN) Djerba-Zarzis (DJE) | Delayed | Claim Refund |
02.07.202504:35 | SmartLynx Airlines 1820 | Cologne/bonn (CGN) St Jacques (RNS) | Delayed | Claim Refund |
02.07.202504:00 | Air Explore 6810 | Cologne/bonn (CGN) Billund (BLL) | Delayed | Claim Refund |
02.07.202503:45 | Star Air 6498 | Cologne/bonn (CGN) Bergamo – Orio al Serio (MIL) | Delayed | Claim Refund |
01.07.202517:45 | Eurowings 6902 | Cologne/bonn (CGN) Düsseldorf International Airport (DUS) | Delayed | Claim Refund |
01.07.202515:00 | VistaJet 793 | Cologne/bonn (CGN) () | Delayed | Claim Refund |
01.07.202514:30 | Eurowings 110 | Cologne/bonn (CGN) Bourgas (BOJ) | Delayed | Claim Refund |
01.07.202504:32 | UPS Airlines 10 | Cologne/bonn (CGN) () | Delayed | Claim Refund |
01.07.202503:21 | UPS Airlines 292 | Cologne/bonn (CGN) Sturup (MMA) | Delayed | Claim Refund |
01.07.202501:50 | AJet 92 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
01.07.202501:40 | SunExpress 3113 | Cologne/bonn (CGN) Milas–Bodrum Airport (BJV) | Delayed | Claim Refund |
01.07.202501:15 | Pegasus 5966 | Cologne/bonn (CGN) Milas–Bodrum Airport (BJV) | Delayed | Claim Refund |
01.07.202500:50 | Pegasus 7012 | Cologne/bonn (CGN) Sabiha Gokcen (IST) | Delayed | Claim Refund |
