Delayed and cancelled flights are the most frequent problems experienced by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations when passengers are eligible for compensation and assistance in cases of flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from Helsinki Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is required, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Helsinki Airport Flight Delay Compensation
Travelers experiencing flight delays at Helsinki Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.
Helsinki Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Helsinki Airport, according to EU 261/2004, passengers may get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can check the following table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Helsinki Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This regulation guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Helsinki Airport to anywhere | Yes | Yes |
| Arrivals at Helsinki Airport from inside the EU | Yes | No |
| Arrivals at Helsinki Airport from outside the EU | Yes | No |
How to Claim Compensation from Helsinki Airport
Flight delays and cancellations often occur due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Helsinki Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
27.06.202517:35 | Qatar Airways 6157 | Helsinki-vantaa (HEL) Bergen Airport, Flesland (BGO) | Delayed | Claim Refund |
27.06.202517:35 | Finnair 923 | Helsinki-vantaa (HEL) Bergen Airport, Flesland (BGO) | Delayed | Claim Refund |
27.06.202517:35 | Jet Linx Aviation 8303 | Helsinki-vantaa (HEL) Bergen Airport, Flesland (BGO) | Delayed | Claim Refund |
27.06.202516:30 | AlphaSky 7639 | Helsinki-vantaa (HEL) Hamburg Airport (HAM) | Delayed | Claim Refund |
27.06.202516:30 | Finnair 1425 | Helsinki-vantaa (HEL) Hamburg Airport (HAM) | Delayed | Claim Refund |
27.06.202516:30 | Jet Linx Aviation 6825 | Helsinki-vantaa (HEL) Hamburg Airport (HAM) | Delayed | Claim Refund |
27.06.202516:00 | Finnair 535 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202516:00 | Qatar Airways 6154 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202516:00 | Turkish Airlines 8297 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202516:00 | AlphaSky 7687 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202516:00 | British Airways 6057 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202516:00 | Iberia 6429 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202516:00 | Juneyao Airlines 3228 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202515:55 | Finnair 1933 | Helsinki-vantaa (HEL) Gazipasa Airport (GZP) | Delayed | Claim Refund |
27.06.202515:55 | Turkish Airlines 8274 | Helsinki-vantaa (HEL) Gazipasa Airport (GZP) | Delayed | Claim Refund |
27.06.202515:30 | Air Baltic 304 | Helsinki-vantaa (HEL) Riga International (RIX) | Delayed | Claim Refund |
27.06.202515:30 | Icelandair 7194 | Helsinki-vantaa (HEL) Riga International (RIX) | Delayed | Claim Refund |
27.06.202512:30 | Finnair 1073 | Helsinki-vantaa (HEL) Riga International (RIX) | Delayed | Claim Refund |
27.06.202512:20 | Finnair 533 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202512:20 | Juneyao Airlines 3226 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202512:20 | British Airways 6055 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
27.06.202512:00 | Finnair 1017 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
27.06.202511:50 | Finnair 863 | Helsinki-vantaa (HEL) Landvetter (GOT) | Delayed | Claim Refund |
27.06.202511:10 | Ryanair 3393 | Helsinki-vantaa (HEL) Bergamo – Orio al Serio (MIL) | Delayed | Claim Refund |
27.06.202507:50 | NetJets Aviation | Helsinki-vantaa (HEL) Haugesund (HAU) | Delayed | Claim Refund |
27.06.202507:30 | Jet Linx Aviation 6883 | Helsinki-vantaa (HEL) Dubrovnik (DBV) | Delayed | Claim Refund |
27.06.202507:30 | Finnair 1831 | Helsinki-vantaa (HEL) Dubrovnik (DBV) | Delayed | Claim Refund |
27.06.202507:25 | Finnair 1071 | Helsinki-vantaa (HEL) Riga International (RIX) | Delayed | Claim Refund |
27.06.202507:25 | Finnair 951 | Helsinki-vantaa (HEL) Kastrup (CPH) | Delayed | Claim Refund |
27.06.202507:25 | Jet Linx Aviation 6885 | Helsinki-vantaa (HEL) Kastrup (CPH) | Delayed | Claim Refund |
27.06.202507:25 | TAP Air Portugal 8789 | Helsinki-vantaa (HEL) Kastrup (CPH) | Delayed | Claim Refund |
27.06.202507:25 | Jet Linx Aviation 9337 | Helsinki-vantaa (HEL) Riga International (RIX) | Delayed | Claim Refund |
27.06.202507:25 | Qatar Airways 6787 | Helsinki-vantaa (HEL) Kastrup (CPH) | Delayed | Claim Refund |
27.06.202507:05 | Finnair 1175 | Helsinki-vantaa (HEL) Lech Walesa (GDN) | Delayed | Claim Refund |
27.06.202507:05 | Jet Linx Aviation 6863 | Helsinki-vantaa (HEL) Marco Polo (VCE) | Delayed | Claim Refund |
27.06.202507:05 | Finnair 1781 | Helsinki-vantaa (HEL) Marco Polo (VCE) | Delayed | Claim Refund |
27.06.202507:05 | Norwegian 2602 | Helsinki-vantaa (HEL) Arlanda (STO) | Delayed | Claim Refund |
27.06.202506:30 | Scanwings 2 | Helsinki-vantaa (HEL) Linkoping (LPI) | Delayed | Claim Refund |
27.06.202506:20 | Finnair 1861 | Helsinki-vantaa (HEL) Diagoras (RHO) | Delayed | Claim Refund |
27.06.202506:15 | Enter Air | Helsinki-vantaa (HEL) Brussels Airport (BRU) | Delayed | Claim Refund |
27.06.202506:00 | ANA 5440 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | Alitalia 4797 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | Etihad Airways 4185 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | Air Baltic 2467 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | Austrian 7428 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | Aegean Airlines 1469 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | Air Canada 9078 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | Air China LTD 6188 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
27.06.202506:00 | United Airlines 9099 | Helsinki-vantaa (HEL) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
26.06.202523:55 | Juneyao Airlines 3222 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202523:55 | Finnair 449 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202523:55 | British Airways 6042 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202523:40 | Turkish Airlines 8299 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202523:40 | Finnair 539 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202523:40 | Juneyao Airlines 3232 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202523:40 | Qatar Airways 6144 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202520:10 | Finnair 445 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202520:10 | Qatar Airways 6153 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202520:10 | Air France 4224 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202520:10 | AlphaSky 7703 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202520:10 | Juneyao Airlines 3220 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202520:10 | Turkish Airlines 8291 | Helsinki-vantaa (HEL) Oulu (OUL) | Delayed | Claim Refund |
26.06.202519:15 | Qatar Airways 6192 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202519:15 | Air France 4228 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202519:15 | AlphaSky 7691 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202519:15 | Finnair 537 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202519:15 | Juneyao Airlines 3230 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202519:15 | Air France 4628 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202519:15 | Jet Linx Aviation 6867 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202519:15 | Finnair 1027 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202519:15 | Qatar Airways 6133 | Helsinki-vantaa (HEL) Rovaniemi (RVN) | Delayed | Claim Refund |
26.06.202517:35 | Qatar Airways 6172 | Helsinki-vantaa (HEL) Kajaani (KAJ) | Delayed | Claim Refund |
26.06.202517:35 | Finnair 415 | Helsinki-vantaa (HEL) Kajaani (KAJ) | Delayed | Claim Refund |
26.06.202517:05 | Qatar Airways 6164 | Helsinki-vantaa (HEL) Joensuu (JOE) | Delayed | Claim Refund |
26.06.202517:05 | Finnair 345 | Helsinki-vantaa (HEL) Joensuu (JOE) | Delayed | Claim Refund |
26.06.202516:50 | British Airways 6059 | Helsinki-vantaa (HEL) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
26.06.202516:50 | Jettime 1255 | Helsinki-vantaa (HEL) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
26.06.202516:50 | Jet Linx Aviation 6859 | Helsinki-vantaa (HEL) Liszt Ferenc International (BUD) | Delayed | Claim Refund |
26.06.202516:30 | Finnair 1513 | Helsinki-vantaa (HEL) Zurich (ZRH) | Delayed | Claim Refund |
26.06.202516:30 | Jet Linx Aviation 6845 | Helsinki-vantaa (HEL) Zurich (ZRH) | Delayed | Claim Refund |
26.06.202516:25 | Finnair 1023 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202516:25 | AlphaSky 7689 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202516:25 | Qatar Airways 6139 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202516:25 | Jet Linx Aviation 6869 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202516:25 | Iberia 6432 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202516:25 | British Airways 6013 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202516:10 | Jet Linx Aviation 9379 | Helsinki-vantaa (HEL) Geneve-cointrin (GVA) | Delayed | Claim Refund |
26.06.202516:10 | TAP Air Portugal 8342 | Helsinki-vantaa (HEL) Geneve-cointrin (GVA) | Delayed | Claim Refund |
26.06.202516:10 | Finnair 1533 | Helsinki-vantaa (HEL) Geneve-cointrin (GVA) | Delayed | Claim Refund |
26.06.202515:40 | Finnair 1021 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202515:40 | American Airlines 8971 | Helsinki-vantaa (HEL) Ulemiste (TLL) | Delayed | Claim Refund |
26.06.202510:25 | Ryanair 4413 | Helsinki-vantaa (HEL) Beauvais-Tille (PAR) | Delayed | Claim Refund |
26.06.202507:55 | Finnair 931 | Helsinki-vantaa (HEL) Bodo (BOO) | Delayed | Claim Refund |
25.06.202523:30 | Finnair 395 | Helsinki-vantaa (HEL) Kruunupyy (KOK) | Delayed | Claim Refund |
25.06.202518:30 | Finnair 61 | Helsinki-vantaa (HEL) Haneda Airport (TYO) | Delayed | Claim Refund |
25.06.202518:30 | British Airways 6091 | Helsinki-vantaa (HEL) Haneda Airport (TYO) | Delayed | Claim Refund |
25.06.202518:30 | Jet Linx Aviation 6876 | Helsinki-vantaa (HEL) Haneda Airport (TYO) | Delayed | Claim Refund |
25.06.202518:30 | Qantas 8239 | Helsinki-vantaa (HEL) Haneda Airport (TYO) | Delayed | Claim Refund |
25.06.202517:35 | Finnair 415 | Helsinki-vantaa (HEL) Kajaani (KAJ) | Delayed | Claim Refund |
25.06.202517:35 | Qatar Airways 6172 | Helsinki-vantaa (HEL) Kajaani (KAJ) | Delayed | Claim Refund |
