Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261/2004 regulation. This regulation outlines the rules for compensation and assistance for travelers in cases of airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to China Southern Airlines Strike Compensation?
European Union Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to pay compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, therefore, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground staff, etc. When faced with disruptions due to these ground staff, the chances of getting compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly influences your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for China Southern Airlines Strike Compensation
When a travel disruption occurs, passengers may be eligible for compensation, but specific criteria must be met. It’s crucial to understand these requirements to effectively manage the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with less than fourteen days’ notice before the scheduled departure.
- You must have a valid reservation and be ready to travel. This includes having a confirmed booking and all necessary travel documents ready (passport, visas).
- You need to arrive at the airport on time. Complete check-in by the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
In case you believe you meet these conditions following a China Southern Airlines strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.
How to Claim China Southern Airlines Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, proceed with these steps:
- Fill in our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to get you your compensation. You only pay us if we win your case.
By following these steps, receive the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below fall under the airline company’s duty to care for every passenger.
Right to Care
If the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by over five hours, you have the right to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
29.06.202518:10 | China Southern Airlines 7590 | Brisbane (BNE) Melbourne (MEL) | Cancelled | Claim Refund |
29.06.202516:45 | China Southern Airlines 4956 | Ningbo (NGB) Xining (XNN) | Delayed | Claim Refund |
29.06.202516:40 | China Southern Airlines 9050 | Xining (XNN) Mian Yang (MIG) | Delayed | Claim Refund |
29.06.202516:30 | China Southern Airlines 9467 | Guang Yuan (GYS) Jinan (TNA) | Delayed | Claim Refund |
29.06.202516:20 | China Southern Airlines 7459 | Brisbane (BNE) Melbourne (MEL) | Delayed | Claim Refund |
29.06.202516:00 | China Southern Airlines 363 | Guangzhou (CAN) Bangkok (BKK) | Delayed | Claim Refund |
29.06.202515:10 | China Southern Airlines 8335 | Guangzhou (CAN) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
29.06.202515:00 | China Southern Airlines 7432 | Sydney (SYD) Brisbane (BNE) | Delayed | Claim Refund |
29.06.202514:50 | China Southern Airlines 7977 | Taipei (TPE) Shenzhen (SZX) | Delayed | Claim Refund |
29.06.202514:50 | China Southern Airlines 4206 | Wuhan (WUH) Xining (XNN) | Delayed | Claim Refund |
29.06.202514:45 | China Southern Airlines 9450 | Xining (XNN) Kunming (KMG) | Delayed | Claim Refund |
29.06.202514:40 | China Southern Airlines 1520 | Chongqing (TFU) Bangkok (BKK) | Delayed | Claim Refund |
29.06.202514:15 | China Southern Airlines 4033 | Dalian (DLC) Jinan (TNA) | Delayed | Claim Refund |
29.06.202513:55 | China Southern Airlines 8323 | Shenzhen (SZX) Bangkok (BKK) | Delayed | Claim Refund |
29.06.202513:50 | China Southern Airlines 9075 | Shanghai (XIY) Jinan (TNA) | Delayed | Claim Refund |
29.06.202513:20 | China Southern Airlines 9639 | Chengdu (CTU) Jinan (TNA) | Delayed | Claim Refund |
29.06.202513:05 | China Southern Airlines 4173 | Xining (XNN) Zhengzhou (CGO) | Delayed | Claim Refund |
29.06.202513:05 | China Southern Airlines 7451 | Sydney (SYD) Brisbane (BNE) | Delayed | Claim Refund |
29.06.202512:15 | China Southern Airlines 3510 | Jinan (TNA) Guangzhou (CAN) | Delayed | Claim Refund |
29.06.202512:05 | China Southern Airlines 7974 | Shanghai (PVG) Taipei (TPE) | Delayed | Claim Refund |
29.06.202512:05 | China Southern Airlines 7551 | Sydney (SYD) Brisbane (BNE) | Delayed | Claim Refund |
29.06.202512:00 | China Southern Airlines 3762 | Shanghai (XIY) Zhuhai (ZUH) | Delayed | Claim Refund |
29.06.202511:25 | China Southern Airlines 7552 | Brisbane (BNE) Sydney (SYD) | Cancelled | Claim Refund |
29.06.202511:20 | China Southern Airlines 358 | Bangkok (BKK) Guangzhou (CAN) | Delayed | Claim Refund |
29.06.202511:20 | China Southern Airlines 3666 | Hefei (Luogang Airport) (HFE) Zhuhai (ZUH) | Delayed | Claim Refund |
29.06.202511:15 | China Southern Airlines 7600 | Brisbane (BNE) Cairns (CNS) | Delayed | Claim Refund |
29.06.202511:00 | China Southern Airlines 9302 | Ordos (Dongsheng) (DSN) Chongqing (TFU) | Cancelled | Claim Refund |
29.06.202510:10 | China Southern Airlines 9449 | Xining (XNN) Dunhuang (DNH) | Delayed | Claim Refund |
29.06.202510:05 | China Southern Airlines 9151 | Urumqi (URC) Xining (XNN) | Delayed | Claim Refund |
29.06.202509:35 | China Southern Airlines 4192 | Changsha (CSX) Xining (XNN) | Delayed | Claim Refund |
29.06.202509:10 | China Southern Airlines 7599 | Adelaide (ADL) Brisbane (BNE) | Delayed | Claim Refund |
29.06.202509:00 | China Southern Airlines 4044 | Tianjin (TSN) Fuzhou (FOC) | Delayed | Claim Refund |
29.06.202508:45 | China Southern Airlines 6237 | Shenzhen (SZX) Xining (XNN) | Delayed | Claim Refund |
29.06.202508:20 | China Southern Airlines 4466 | Xiamen (XMN) Jinan (TNA) | Delayed | Claim Refund |
29.06.202508:15 | China Southern Airlines 9625 | Chengdu (CTU) Xiamen (XMN) | Delayed | Claim Refund |
29.06.202508:15 | China Southern Airlines 9637 | Chengdu (CTU) Jinan (TNA) | Delayed | Claim Refund |
29.06.202508:10 | China Southern Airlines 4425 | Qingdao (TAO) Xiamen (XMN) | Delayed | Claim Refund |
29.06.202508:05 | China Southern Airlines 7111 | Chengdu (CTU) Tianjin (TSN) | Delayed | Claim Refund |
29.06.202508:05 | China Southern Airlines 4347 | Chongqing (CKG) Xiamen (XMN) | Delayed | Claim Refund |
29.06.202508:00 | China Southern Airlines 1476 | Chongqing (TFU) Jinan (TNA) | Delayed | Claim Refund |
29.06.202507:35 | China Southern Airlines 9239 | Chongqing (TFU) Dali City (DLU) | Delayed | Claim Refund |
29.06.202507:35 | China Southern Airlines 4061 | Dalian (DLC) Shanghai (HIA) | Delayed | Claim Refund |
29.06.202507:30 | China Southern Airlines 4100 | Changsha (CSX) Tianjin (TSN) | Delayed | Claim Refund |
29.06.202507:30 | China Southern Airlines 9301 | Chongqing (TFU) Ordos (Dongsheng) (DSN) | Cancelled | Claim Refund |
29.06.202507:15 | China Southern Airlines 4240 | Hangzhou (HGH) Haikou (HAK) | Delayed | Claim Refund |
29.06.202506:40 | China Southern Airlines 9595 | Chengdu (CTU) Tianjin (TSN) | Delayed | Claim Refund |
29.06.202506:40 | China Southern Airlines 9517 | Chengdu (CTU) Dali City (DLU) | Delayed | Claim Refund |
29.06.202501:15 | China Southern Airlines 334 | Doha (DOH) Guangzhou (CAN) | Delayed | Claim Refund |
29.06.202500:30 | China Southern Airlines 626 | Denpasar (DPS) Guangzhou (CAN) | Delayed | Claim Refund |
28.06.202523:30 | China Southern Airlines 6794 | Shenzhen (SZX) Haikou (HAK) | Delayed | Claim Refund |
28.06.202523:10 | China Southern Airlines 9141 | Xichang (XIC) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202523:00 | China Southern Airlines 1702 | Los Angeles (LAX) (ORD) | Delayed | Claim Refund |
28.06.202522:35 | China Southern Airlines 9884 | Kashi (KHG) Turpan (TLQ) | Delayed | Claim Refund |
28.06.202522:30 | China Southern Airlines 6788 | Guangzhou (CAN) Haikou (HAK) | Delayed | Claim Refund |
28.06.202522:30 | China Southern Airlines 8281 | Guiyang (KWE) Zhuhai (ZUH) | Delayed | Claim Refund |
28.06.202522:15 | China Southern Airlines 3793 | Shenzhen (SZX) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202522:10 | China Southern Airlines 4135 | Wuhan (WUH) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202522:10 | China Southern Airlines 4235 | Nanning (NNG) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202522:05 | China Southern Airlines 7171 | Chongqing (CKG) Haikou (HAK) | Delayed | Claim Refund |
28.06.202521:55 | China Southern Airlines 4441 | Shanghai (SHA) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202521:55 | China Southern Airlines 4169 | Tianjin (TSN) Hangzhou (HGH) | Delayed | Claim Refund |
28.06.202521:30 | China Southern Airlines 4567 | Mian Yang (MIG) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202521:25 | China Southern Airlines 184 | Nanjing (NKG) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202521:25 | China Southern Airlines 3217 | Guangzhou (CAN) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202521:10 | China Southern Airlines 4209 | Changsha (CSX) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202521:10 | China Southern Airlines 4129 | (PKX) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202521:10 | China Southern Airlines 8825 | (PKX) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202521:10 | China Southern Airlines 3663 | Guangzhou (CAN) Jinan (TNA) | Delayed | Claim Refund |
28.06.202521:05 | China Southern Airlines 7050 | Jinan (TNA) Changsha (CSX) | Delayed | Claim Refund |
28.06.202521:05 | China Southern Airlines 6766 | Shanghai (PVG) Haikou (HAK) | Delayed | Claim Refund |
28.06.202521:00 | China Southern Airlines 4177 | Shanghai (XIY) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202520:55 | China Southern Airlines 273 | Wuxi (WUX) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202520:55 | China Southern Airlines 8208 | Hangzhou (HGH) Haikou (HAK) | Delayed | Claim Refund |
28.06.202520:45 | China Southern Airlines 6801 | Urumqi (URC) Kashi (KHG) | Delayed | Claim Refund |
28.06.202520:45 | China Southern Airlines 9878 | Kuqa (KCA) Kashi (KHG) | Delayed | Claim Refund |
28.06.202520:40 | China Southern Airlines 9641 | Chengdu (CTU) Jinan (TNA) | Delayed | Claim Refund |
28.06.202520:40 | China Southern Airlines 9883 | Turpan (TLQ) Kashi (KHG) | Delayed | Claim Refund |
28.06.202520:35 | China Southern Airlines 4491 | Guiyang (KWE) Tianjin (TSN) | Delayed | Claim Refund |
28.06.202520:35 | China Southern Airlines 3736 | (PKX) Zhuhai (ZUH) | Delayed | Claim Refund |
28.06.202520:30 | China Southern Airlines 8877 | (PKX) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202520:30 | China Southern Airlines 4455 | Nanjing (NKG) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202520:25 | China Southern Airlines 3211 | Guangzhou (CAN) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202520:15 | China Southern Airlines 9072 | Gonggar (LXA) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202520:15 | China Southern Airlines 9177 | Chongqing (TFU) Xining (XNN) | Delayed | Claim Refund |
28.06.202520:10 | China Southern Airlines 9765 | Haikou (HAK) Shijiazhuang (SJW) | Delayed | Claim Refund |
28.06.202520:10 | China Southern Airlines 7392 | Xining (XNN) Nanjing (NKG) | Delayed | Claim Refund |
28.06.202520:05 | China Southern Airlines 361 | Guangzhou (CAN) Bangkok (BKK) | Delayed | Claim Refund |
28.06.202520:05 | China Southern Airlines 9813 | Guyuan (GYU) Yinchuan (INC) | Delayed | Claim Refund |
28.06.202520:00 | China Southern Airlines 6551 | Shenzhen (SZX) Jinan (TNA) | Delayed | Claim Refund |
28.06.202519:55 | China Southern Airlines 5735 | Guiyang (KWE) Haikou (HAK) | Delayed | Claim Refund |
28.06.202519:45 | China Southern Airlines 9138 | Ningbo (NGB) Tianjin (TSN) | Delayed | Claim Refund |
28.06.202519:35 | China Southern Airlines 6686 | Shanghai (PVG) Haikou (HAK) | Delayed | Claim Refund |
28.06.202519:30 | China Southern Airlines 4496 | Chongqing (CKG) Tianjin (TSN) | Delayed | Claim Refund |
28.06.202519:25 | China Southern Airlines 3231 | Guangzhou (CAN) Shanghai (XIY) | Delayed | Claim Refund |
28.06.202519:20 | China Southern Airlines 9468 | Jinan (TNA) Guang Yuan (GYS) | Delayed | Claim Refund |
28.06.202519:20 | China Southern Airlines 4233 | Sanya (SYX) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202519:15 | China Southern Airlines 1933 | Nanchang (KHN) (PKX) | Delayed | Claim Refund |
28.06.202519:10 | China Southern Airlines 1909 | (PKX) Xining (XNN) | Delayed | Claim Refund |
28.06.202518:55 | China Southern Airlines 4075 | (PKX) Xiamen (XMN) | Delayed | Claim Refund |
28.06.202518:55 | China Southern Airlines 8871 | (PKX) Daqing (DQA) | Delayed | Claim Refund |
